It prints sideways

Generally, only when the size of your loaded labels, original label files, and settings on your devices is the same, you can print properly.

If you try to print this Label Sample, please make sure that the paper size at page setup is 4”x6” and your label size is 4”x6”. In this case, the label sample will prints out fine. But if the label file you use or settings you choose is not 4”x6”, you will print sideways. Please adjust it to 4"x6" first. 

We suggest that you can long-press and hold the green button to identify and calibrate your label size each time you change labels.  

After that, please check your settings on your computers.

If your label is 4 x 6 but just provided sideways, you can set up OFFNOVA to rotate it for you automatically. 

For Mac:

During the print prompt, select your label size under Presets, then navigate to Printer Features -> Orientation/ Auto -> Click Print.

For Windows:
Go to Control Panel -> Devices and Printers -> Right click on OFFNOVA N-6140-> Go to Settings -> Under Orientation / Portrait -> Click Apply / Ok. 

If you would like to print other size labels, please watch the following video about "how to set up and print different size labels"